Terms & Conditions

Welcome to SudisuHub.com. These Terms & Conditions (“Terms”) govern your use of our website, services, and purchases made through the platform. By accessing or using SudisuHub.com, you agree to comply with and be bound by these Terms. Please read them carefully.

If you do not agree with these Terms, we kindly request that you discontinue using our website and services.

1. Introduction

SudisuHub.com (“we,” “our,” or “us”) operates as an online marketplace that offers a wide range of products across categories such as fashion, electronics, home essentials, beauty, fitness, and more.

Our registered details:

  • Website: www.sudisuhub.com

  • Email: sudisuhub@gmail.com

  • Phone: +91 6295500238

  • Address: Vill-Dakshin Durgapur, P.O.-Sri Durgapur, P.S.-Dhola Hat, South 24 Parganas, West Bengal, India, Pin – 743349

These Terms apply to all users of the website, including customers, vendors, affiliates, and browsers.

2. Eligibility

By using SudisuHub.com, you confirm that you:

  • Are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.

  • Have the legal capacity to enter into a binding contract under applicable laws.

  • Are using the website for personal, non-commercial purposes unless otherwise agreed in writing.

3. Use of Website

You agree to use our website for lawful purposes only. You must not:

  • Violate any local, state, national, or international laws.

  • Attempt to gain unauthorized access to our systems.

  • Post or transmit harmful, abusive, defamatory, or offensive content.

  • Copy, reproduce, or exploit any part of our website without prior permission.

We reserve the right to suspend or block any user who violates these Terms.

4. Account Registration

To place an order or access certain features, you may need to register an account. You agree to:

  • Provide accurate, complete, and up-to-date information.

  • Keep your login credentials confidential.

  • Accept responsibility for all activities under your account.

If we believe that account details are false, misleading, or misused, we reserve the right to suspend or terminate access.

5. Products & Pricing

  • We strive to provide accurate product descriptions, images, and pricing. However, minor errors may occur.

  • Prices are subject to change without prior notice.

  • All prices are listed in Indian Rupees (INR) and inclusive of applicable taxes, unless stated otherwise.

  • SudisuHub reserves the right to modify or discontinue any product at any time.

6. Orders & Payments

  • Placing an order on SudisuHub.com represents an offer to purchase. We reserve the right to accept or reject orders.

  • Orders are confirmed only after successful payment processing and acknowledgment from our system.

  • We accept multiple payment modes such as UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (where applicable).

  • For COD, additional charges may apply depending on the delivery location.

In case of payment failure, the order will not be processed until the payment is completed successfully.

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on product availability and location.

  • We partner with reliable logistics providers to ensure safe and timely delivery.

  • Delivery delays caused by unforeseen circumstances (strikes, natural disasters, lockdowns, etc.) are beyond our control.

  • Customers are required to provide accurate shipping details. SudisuHub will not be responsible for non-delivery due to incorrect addresses.

8. Returns, Refunds & Cancellations

Please refer to our Return & Refund Policy for detailed terms. In summary:

  • Returns are accepted for defective, damaged, or incorrect products within a specified return window.

  • Refunds are processed within 7–10 business days after inspection and approval.

  • Cancellation requests can only be made before the product has been shipped.

We reserve the right to decline returns or refunds if the product does not meet the return eligibility criteria.

9. Intellectual Property

  • All content on SudisuHub.com, including logos, designs, product descriptions, text, images, graphics, and software, is the property of SudisuHub.

  • Unauthorized reproduction, copying, or distribution is strictly prohibited.

  • Trademarks, logos, and brand names used on the platform remain the property of their respective owners.

10. Third-Party Links

Our website may contain links to third-party websites or services. These are provided for your convenience, but we do not endorse or control these third-party platforms. SudisuHub will not be responsible for any issues arising from third-party websites.

11. User Content & Reviews

Users may post reviews, feedback, or suggestions, provided that such content:

  • Is not unlawful, defamatory, or harmful.

  • Does not infringe on intellectual property rights.

  • Is respectful and truthful.

By posting content, you grant SudisuHub a non-exclusive, royalty-free, perpetual right to use, display, and distribute such content on our platform.

12. Limitation of Liability

  • SudisuHub will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We are not responsible for product misuse, customer negligence, or delays caused by third-party service providers.

  • Our liability, if proven, is limited to the amount paid for the product in dispute.

13. Indemnification

You agree to indemnify and hold SudisuHub harmless from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms or misuse of our website.

14. Privacy & Data Protection

Your privacy is important to us. All information collected is handled as per our Privacy Policy. We ensure the protection of personal data and do not sell or misuse customer information.

15. Termination

We may suspend or terminate your account at any time if:

  • You violate these Terms.

  • Fraudulent activity is detected.

  • Misuse or abuse of our services is found.

Termination does not affect any obligations incurred before the termination date.

16. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in South 24 Parganas, West Bengal, India.

17. Amendments

SudisuHub reserves the right to update or revise these Terms at any time. Continued use of the website after such changes implies acceptance of the updated Terms.

18. Contact Information

For any queries, concerns, or complaints regarding these Terms & Conditions, you may contact us:

  • 📧 Email: sudisuhub@gmail.com

  • 📞 Phone: +91 6295500238

  • 📍 Address: Vill-Dakshin Durgapur, P.O.-Sri Durgapur, P.S.-Dhola Hat, South 24 Parganas, West Bengal, India, Pin – 743349

Final Statement

By using SudisuHub.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We thank you for choosing SudisuHub as your trusted shopping partner and look forward to serving you with integrity, transparency, and care.

SudisuHub – Your Hub for Quality, Affordability & Trust.